• Reservations

    2 2360 8666
  • Customer service

    800 370 111 (M to F from 8 AM to 20 PM)
  • Assistance 24/7

    2 2583 6726

NÚMEROS ÚTILES

Números Útiles

  • Reservations

    2 2360 8666
  • Customer service

    (M to F from 8 AM to 20 PM)
    800 370 111
  • Assistance 24/7

    2 2583 6726

Terms and Conditions

Last update: April 1, 2019

General terms and conditions of use of the Autorentas del Pacífico Spa website.

1 - General aspects.

Access and use in Chile of the site www.mitta.cl (hereinafter, the “Site”) will be governed by these General Terms and Conditions of Use (hereinafter, the “Terms”) and by Chilean law. The Terms will be applicable to all those who visit, reserve and carry out any transaction through the Site (hereinafter, “User” or “Users”).
Prior to using the Site and/or contracting of products or services of Autorentas del Pacífico SpA (hereinafter, interchangeably “Autorentas” or the “company”), the User must carefully and carefully read all the Terms and the Privacy and Confidentiality Policy of Information. The use of the Site and/or the contracting of services implies the mandatory and binding acceptance of the Terms and the Privacy and Confidentiality of Information Policy.

2 - Conditions of access and use of the Site.

Access and use of the Site is limited to people who have the legal capacity to contract. The User is obliged to provide valid, truthful, exact and current information at the time of the reservation, purchase, request to order products or services, or sending the registration form, as the case may be, and must update it when necessary. Likewise, the User consents to the company identifying and corroborating said information. In no case is the company responsible for the veracity of the personal data provided by Users, this being its exclusive responsibility.
The creation of an account on the Site will require, among other mandatory fields, the choice of a password. of a personal, unique and non-transferable nature, whose custody, confidentiality and correct use will be the exclusive responsibility of the User. In the same sense, the User will be responsible for the different commercial operations carried out from their personal account. Detection of unauthorized use of the personal account or password security risks must be communicated to the company at the email customerservice@mitta.cl
Users may not: (a) upload, post, send and/or transmit by any means material that contains software viruses or other computer code, files or programs designed to interrupt, destroy or limit the functionality of any software, hardware computer or telecommunications equipment associated with the Site; (b) interfere with servers and networks connected to the Site or violate the procedures, policies or regulations of networks connected to the Site; (c) impersonate another person; (d) communicate in an incorrect, offensive, indecent or vulgar manner; (e) use the Site for any unlawful, illegal or unauthorized purpose or purpose; (f) restrict or prevent other Users from accessing all or part of the Site through intrusion tactics or denial of service (DoS) attacks; (g) attribute to the company statements made in a personal capacity without its express written consent; (h) transmit information, material or content that is unlawful, fraudulent, violent, libelous, defamatory, obscene and/or unacceptable; that is not in the public domain relating to our company, its licensees, affiliates or third parties without your authorization; that constitutes a trade secret of the company, its licensees, affiliates or third parties; advertising, commercial proposals, chain letters, pyramid schemes, investment opportunities or other commercial communications without your authorization; (i) send unwanted or bulk emails (flooding); (j) alter, adapt, sublicense, translate, sell, transfer, reverse engineer, decompile or disassemble any portions of the Site or its material; (k) frame, utilize framing techniques, or mirror any portion of the Site without express permission; (l) use computer robots, spiders, crawlers or manual or automatic data collection, extraction or indexing tools, or that reproduce or circumvent in any way the navigation structure or presentation of the Site or its contents; (m) collect or extract information relating to visitors to the Site without consent; (n) systematically download and save information from the Site in whole or in part; nor (ñ) allow other people to access the Site using their personal account and password.
It is the sole responsibility of the User to respect the legislation of the place or country from which they access and use the Site.
In case Failure to comply with what is indicated in this section, the company may deny access to the Site and services and/or disable the User's account without prior notification.

3 - Privacy and Confidentiality of Information Policies.

The use of the Site and/or the contracting of services requires that the User report certain personal data that allows us to provide a service of excellence and personalized to the needs of the Users, whose treatment is governed by our Privacy and Confidentiality of Information Policy. which is an integral part of the Terms, and by Law No. 19,628 on Protection of Privacy. In this sense, the User expressly authorizes the company to process the personal data reported for the purposes described in the Privacy and Confidentiality of Information Policy.

4 - Right of withdrawal.

Contracts entered into through the Site cannot be terminated unilaterally, in accordance with the provisions of article 3 bis of Law No. 19,496 on the Protection of Consumer Rights.

5 - Prices reported on the Site.

The rates and values ​​published on the Site apply exclusively to commercial operations carried out through the Site and will correspond to the list prices in force at the time of reservation or contracting.
The products and services offered on the Site are found subject to their own particular terms and conditions, which must be read and accepted by the User at the time of making the reservation, purchase or requesting the specific product and/or service and by the contractual document of the respective operation.
Any change in Site prices only It will be effective against future operations without affecting the acquired rights of Users who have already completed a transaction.

6 - Intellectual and Industrial Property.

Any image, text, graphic, drawing, illustration, video, sound or image file, photograph, recording, computer program, code, name, logo, brand and, in general, any type of material or content published on the Site is property of the company, being protected by Chilean and international intellectual and industrial property laws. The use of the Site and its material does not imply the acquisition of any ownership rights. Its use is authorized for exclusively personal informational and non-commercial purposes. The commercialization, reproduction, distribution, transmission, modification, alteration, transformation, publication, storage, display, copy, edition, adaptation or benefit in any form, partial or total, of the material published on the Site is prohibited, unless expressly authorized in writing. of the company.
The Site may contain links to other websites or online resources. The company recognizes in favor of their owners the industrial and intellectual property rights of the commercial and service brands used on the Site. Their mere mention or appearance on the Site does not imply the existence of any rights or responsibility of the company over them, nor endorsement, sponsorship or recommendation.
The material and configuration of the Site may be modified without prior notice and at any time. Place.

7 - Links.

The Site includes links to other websites or online resources in order to facilitate the User's access to other sources of information. The company does not control and is not responsible for its content, information, advertising material, products or services or for any losses or damages that may be caused by its use.

8 - Cookies and tracking technologies.

Our company may use cookies and other technologies to advertise and personalize the products and services offered on the Site. The User can choose freely and at any time to disable any or all cookies. For more information on its use, review our Privacy and Confidentiality of Information Policy

9 - User Responsibility.

The User will hold harmless and indemnify the company, its subsidiaries, concessionaires, subcontractors and agents, as well as its owners, directors, agents, representatives, advisors, collaborators, board members and employees, other Users or third parties against any loss, damage, cost, expense and fees (including legal fees) arising from any violation of the provisions of these Terms, the Information Security and Confidentiality Policy and the Specific Terms and Conditions of the respective product or service.

10 - Failures in the operation of the Site.

As a general rule, the Site is available 24 hours a day, 7 days a week. Eventually, it may not be available due to technical difficulties, system failures, server failures, Internet failures or any other circumstance beyond the control of the company. However, the company reserves the right to limit access to it at any time and without prior notice. The company is not responsible for any loss or damage that may arise from interruption, cancellation, presence of viruses or other harmful components on the Site.

11 - Address.

The company establishes its domicile in the city and commune of Santiago de Chile, subjecting us to the jurisdiction of its ordinary courts of Justice.

12 - Modifications of the Terms.

The company reserves the right to modify the Terms at any time and without prior notice. The modifications will come into effect from their publication on the Site and will only be effective against operations carried out after their publication, without affecting the acquired rights of Users who have already completed a transaction.