Frequently Asked Questions

You can subscribe to more than one car as long as you meet the requirements.

If you can't find the car you want, don't hesitate to contact us, and we'll be happy to look it up to give you a personalized option.

The MITTA GO subscription includes the zero kilometer car that you choose, along with registration, green tax, circulation permit, SOAP, insurance, 100% assistance, preventive maintenance, replacement vehicles for up to 15 days annually, GPS and technical inspection. You only take care of the gasoline and the tag.

You can choose terms of 12, 24 or 36 months and mileage of 18,000, 20,000 or 24,000 km/year.

Positive commercial history, six months of work experience with an indefinite contract, the value of the monthly subscription must not exceed 20% of the net monthly income, be able to sign a PAT or PAC agreement (at the client's choice) and you must provide a guarantee of 20 PHEW.

It is an amount that is paid to protect the landlord, in case any of the stipulated payments are not met. The guarantee is 20 UF and must be paid by transfer. This payment is returned adjusted according to the CPI variation at the end of the subscription, or can be credited to the purchase option if it is exercised.

1. Three last salary statements and/or fee invoices issued.
2. Certificate of the last 24 AFP contributions.
3. Identity card.
4. Situation status.
5. Bank debt report from the Financial Market Commission (CMF).
6. Driver resume.
7. Signed document authorizing MITTA to consult your newsletter.

The car can be driven by the contract holder and an additional driver, both over 22 years of age with a valid type B license, the latter must be informed and designated by the holder in advance.
There is the option of including in the contract minors under 22 years of age as part of the 3 additional drivers available for UF 0.5 per month, which must be stipulated in the contract.

MITTA GO is present in all regions of the national territory.

The car is insured for damage to third parties (Civil Liability), own damage, total loss, theft or overturning.
The deductible for own damage is UF 10, while total loss, theft, theft or overturning is UF30 .

MITTA GO takes care of the monthly TAG payment. This charge that is made together with the monthly rental billing

You can subscribe to your automatic payment method PAT (Automatic Payment with Credit Card) or PAC (Automatic Payment to Current Account) on the TOKU platform, depending on your preference. You will only have to worry about having space on the card or account on the charging day stipulated by the contract.

https://mittago.trytoku.com/

Flexible Prepayment is the prepayment of future installments that allows the value of the monthly rate to be lowered.
When extending or renewing the contract, the Prepayment is not transferred to the new subscription or extension.

1. Extend the contract with the same vehicle for 12 or 24 months (if you have a 24-month or 12-month plan respectively).
2. Renew the contract for another zero kilometer car, with the term and mileage of your choice.
3. Take the vehicle purchase option set at the beginning of the contract.
4. Terminate the contract

You must reserve your time through the online scheduling system on the website https://mitta.cl/mantenciones and we will assign you the closest workshop according to the address indicated in the contract, from Arica to Punta Arenas. If the maintenance takes more than 24 hours, a replacement car will be delivered.

• Register the incident at www.mitta.cl/siniestros
• A police report must be made in case of theft, crash or collision with injuries involved, where the client must mention the insurance company -FID- and policy No. 24029220 and subsequently present the information to MITTA.

In the event of an accident or repair, you can take a replacement vehicle with similar characteristics for up to 15 days per year.